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Support Your Equipment with Us
Have equipment that needs some TLC or is completely down?
Let our factory certified technicians have a look and see how we can assist in getting your operation back up to speed. From print heads to board replacement, our technicians can assess and resolve almost any issue your equipment might be experiencing. We service a wide array of brands and equipment types from printers to cutters, laminators, scanners and many more.
Looking for regular service intervals to keep your equipment in optimal condition?
Dorado Graphix offers a variety of service contracts from regular performance check intervals to full break/fix and offline support. Our team can help ensure your operation stays at peak performance with a service contract that takes a proactive approach to equipment reliability and will be by your side should the unexpected performance issues arise.
Got new equipment or are you looking to expand your abilities with your existing equipment?
Our service staff can provide training ranging from beginners to experienced operators. Covering topics including initial setup, regular maintenance, calibration, color correction, advanced operation, and much more. Our team can help not only with equipment, but also media calibrations, software setup and use, production processes among others.
We offer training where it suits you and your team best. On-site with your equipment is always great, but sometime remote training is more suitable, and our 2500 SQFT showroom is another excellent option for hands-on experience with the latest equipment and processes.
What We Can Do For You
On Site Services
Our professional team of certified technicians can come to your location for most service and repair requests.
Drop Off Services
Drop off your equipment for our staff of certified technicians to service, repair or refurbish your equipment at our in-house service center.
Service Contracts
Ensure your equipment stays at optimum performance and continues to give your customers the best output with regular service and support.
Trade-In, Up or Enhance
We have many options to assist in upgrades and replacement from add-on OEM parts, unlocking advanced operations, and of course the possibility to *trade-in equipment to enhance your operation.
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Issues With Equipment Models or Brands You Don’t See on Our Site?
While we take pride in the fact that we are service certified for almost every brand and model we represent, we know there are a lot of other manufacturers and models on the market. We have the capabilities to service much more equipment due to our in-depth knowledge and understanding of how these machines work. This also includes many legacy models which are much more impacted by manufacturer support and parts availability. Even though we may not offer your specific brand, model or your model might be a prior generation, we may still be able to assist.
Please reach out to our service department at (904) 751-4500 or click the button below to set up a service request to see how we might be able to assist you.
Contact UsGet In Touch
What They Say About Us
Top-notch equipment and exceptional service! Dorado Graphix has transformed our printing process. Their machines are state-of-the-art, and the support team is always there when we need them.
Google reviews
We’ve been sourcing our media and supplies from Dorado Graphix for years. The quality is consistently excellent, and their customer service is unmatched. Highly recommend!
Google reviews
The training provided by Dorado Graphix was incredibly helpful. Our team now feels confident using the new equipment, and we’ve already seen an increase in productivity.
Google reviews
Top-notch equipment and exceptional service! Dorado Graphix has transformed our printing process. Their machines are state-of-the-art, and the support team is always there when we need them.
Google reviews
We’ve been sourcing our media and supplies from Dorado Graphix for years. The quality is consistently excellent, and their customer service is unmatched. Highly recommend!
Google reviews
The training provided by Dorado Graphix was incredibly helpful. Our team now feels confident using the new equipment, and we’ve already seen an increase in productivity.<
Google reviews